1. Introduction
This Privacy Policy explains how Ritualist (“we,” “us,” or “our”) collects, uses, stores, and shares information when you use our mobile application Ritualist and related services (collectively, the “Service”).
Ritualist is a productivity and habit-tracking application. It helps you build routines, track completions, and view progress metrics. Ritualist is not a medical device and does not provide medical, psychiatric, psychological, or therapeutic services (see Medical disclaimer).
By creating an account or using the Service, you agree to this Privacy Policy. If you do not agree, do not use the Service.
2. Who may use Ritualist (age restrictions)
If you believe a child under 13 has provided us with personal information, contact us at support@ritualistsystem.com and we will take steps to delete such information.
Parents and guardians are responsible for supervising minors’ use of devices and accounts.
3. Information we collect
3.1 Information you provide
| Category | Examples | Purpose |
|---|---|---|
| Account credentials | Email and password; Google Sign-In | Account creation and authentication |
| Profile | Display name; Google profile photo URL (if applicable) | Personalization |
| Habit & ritual data | Habit names, schedules, targets, notes, ritual steps, completion history, streaks, goals, tags, sections | Core functionality and cloud sync |
| Feedback (optional) | Message, optional email, category (suggestion/bug/other) | Support and product improvement |
| Subscriptions | Plan purchased or restored | Pro feature access |
3.2 Information collected automatically
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Firebase Authentication user ID (UID) | Account management, sync, security |
| App interactions | Feature events (e.g. habit created/completed), screen flows — not habit titles, notes, or email in analytics payloads | Product analytics |
| Crash & diagnostics | Stack traces, device model, OS version | Stability and bug fixes |
| Purchase status | Free vs Pro entitlement, expiration | Billing and feature gating |
3.3 Local storage on your device
Ritualist stores data on your device (e.g. preferences, offline cache) to support reminders and performance. This data is cleared when you uninstall the app or delete your account, subject to your operating system’s behavior.
3.4 Information we do not collect
We do not intentionally collect:
- Precise GPS / geolocation
- Contacts, SMS, or call logs
- Photos or files from your gallery (except a profile image URL from Google Sign-In, if you use it)
- Bank account numbers, crypto wallets, or similar financial credentials
4. How we use your information
- Provide and sync the Service across your devices
- Process subscriptions and Pro features
- Maintain security and prevent abuse
- Improve Ritualist through analytics and crash reporting
- Respond to support requests and feedback
- Comply with applicable legal obligations
We do not sell your personal information.
6. Data retention
- Account and habit data: Retained while your account is active.
- After account deletion: We delete your Firebase Authentication account and Firestore user data (including synced habits under your user path) when you use in-app deletion or confirm an email deletion request.
- Analytics / Crashlytics: Retained per Google Firebase default settings; we configure retention where the console allows shorter periods.
- Purchases: Google Play and RevenueCat retain records per their policies for billing, fraud prevention, and tax.
7. Data security
We use industry-standard measures, including encryption in transit (TLS) for communications with Firebase and other cloud services, Firebase Authentication, and access controls on production systems.
No method of transmission or storage is 100% secure. Use a strong password and protect your device.
8. Your choices and rights
You can view and edit most habit and profile data inside the app. Depending on your region, you may have rights to access, correct, delete, restrict, or object to processing, or to data portability. Contact support@ritualistsystem.com to exercise these rights.
To manage or cancel subscriptions, use Google Play → Payments & subscriptions.
9. Data deletion instructions
Option A — Delete inside the app (recommended)
- Open Ritualist and sign in.
- Go to Settings → your Profile / Account.
- Tap Delete Account and confirm.
This permanently deletes your Firebase Authentication account and associated Firestore data (habits, sections, settings, and synced documents), and cancels local reminders tied to your habits. You may be asked to sign in again recently before deletion for security (Firebase requirement).
Option B — Email deletion request
If you cannot access the app, you may request complete data deletion by emailing:
Use the email subject line: Data Deletion Request
Please include:
- The email address linked to your Ritualist account
- A brief statement that you want all account and associated data permanently deleted
We will verify ownership of the account and complete deletion within a reasonable period (typically within 30 days), unless a longer period is required by law. We may retain minimal information only where required for legal, security, or fraud-prevention purposes.
10. Medical disclaimer
Ritualist is not:
- A medical device or diagnostic tool
- A substitute for professional medical, psychiatric, psychological, or therapeutic advice, diagnosis, or treatment
- An emergency or crisis service
Always seek advice from qualified health professionals for medical or mental-health concerns. Never disregard professional advice because of something in the app. If you are in crisis, contact local emergency services or a crisis helpline in your region.
11. International transfers
We and our service providers (including Google and RevenueCat) may process data in countries other than your own, including the United States. We take steps consistent with applicable law for cross-border transfers.
12. Changes to this policy
We may update this Privacy Policy. We will post the new version with an updated effective date on this page and, where required, provide additional notice in the app or by email.
13. Contact us
Developer / data controller: Ratna Teja A
App: Ritualist
Email:
support@ritualistsystem.com
Website:
www.ritualistsystem.com